Shipping Policy


📦 Shipping Policy

 

Last updated: 08/24/2025

 

Order Processing

  • All orders are processed within [10 business days] (excluding weekends and holidays) after receiving your order confirmation email.
  • You will receive another notification once your order has shipped.

Shipping Rates & Estimates

  • Shipping charges for your order will be calculated and displayed at checkout.
  • We offer the following shipping options:
    • Standard (10-15 business days)
    • Free shipping 

International Shipping

  • International shipping rates will be displayed at checkout.
  • Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country.
  • ItumzPluss™ is not responsible for these charges if they are applied — they are your responsibility as the customer.

How Do I Check the Status of My Order?

When your order has shipped, you will receive an email notification that includes a tracking number you can use to check its status.

Please allow 24–48 hours for the tracking information to become available.

Shipping to P.O. Boxes

Some carriers have limitations delivering to P.O. Boxes. If this applies, we will contact you to arrange an alternative shipping address.

Refunds, Returns, and Exchanges

Please review our Return Policy for more information on returns and exchanges.